Baylor Jack and Jane Hamilton Heart and Vascular Hospital

Dallas, TX

Opened in 2002, the Jack and Jane Hamilton Heart and Vascular Hospital was the first North Texas hospital dedicated solely to the care and treatment of heart and vascular patients. This patient-centered facility provides inpatient and outpatient services focused on preventive health care and comprehensive cardiovascular disease management.

The Jack and Jane Hamilton Heart and Vascular Hospital is using NorthPoint Domain's electronic medical care tools, such as e-Care Packets, e-Newsletters, and Secure Messaging, to actively reach out to consumers, patients, and families to increase awareness of cardiovascular issues promoting wellness and preventative care. Jack and Jane Hamilton Heart and Vascular Hospital worked with NorthPoint Domain's Professional Writing Services to write content for its site. Our Strategy and Assessment consultants collaborated with the Jack and Jane Hamilton Heart and Vascular Hospital to develop a percutaneous coronary interventions study using e-Care Packets.

IQ360 technologies used by and Jane Hamilton Heart and Vascular Hospital:

• e-Newsletters
• e-Care Packets
• Health Library
• e-Care Patient Profile
• Professional Writing Services
• Secure Messaging
• Strategy and Assessment
• Website Design and Development

Boston Medical Center: Cardiovascular Center

Boston, MA

The Cardiovascular Center at Boston Medical Center integrates cardiovascular medicine, cardiothoracic surgery, interventional radiology, and vascular surgery to provide clinical excellence, innovation, and compassionate patient care. The Cardiovascular Center is an academic medical center that is part of Boston University.

Cardiovascular Center at Boston Medical Center showcases its state-of-the-art technologies such as Cyberknife and nitrogen spray for esophageal disease. The Cardiovascular Center regularly works with Client Services to incorporate video on the website to highlight the Center's latest clinical advances and innovative technologies. Using NorthPoint Domain's Professional Writing Sservices, the Cardiovascular Center developed an Areas of Expertise section that included cardiac surgery, arrhythmia center, and thoracic surgery.

IQ360 technologies used by Boston Medical Center: Cardiovascular Center:

• Client Services
• Health Library
• Professional Writing Services
• Website Design and Development

Boston Medical Center: Interventional Radiology

Boston, MA

Part of the Boston University Medical Center, Boston Medical Center's Interventional Radiology department is home to a team of specialists that provide interventional treatment methods in a full spectrum of vascular and nonvascular image guided procedures from carotid stenting to uterine fibroid embolization.

Boston Medical Center recently began using NorthPoint Domain's e-Care Packets solution to send patients and inquiring consumers information on particular procedures, such as Uterine Fibroid Embolization. The e-Care Packets, which patients can read before their consult with the physician, include medical histories, information about the disease, causes, risk factors, diagnosis and treatment options, what to expect, and the risks and benefits of the procedure. This process helps to engage and empower the patient in the care delivery process as well as strengthen informed consent. Boston Medical Center Interventional Radiology worked with NorthPoint Domain's Professional Writing Services to develop to create its Areas of Expertise content and other site pages.

IQ360 technologies used by Boston Medical Center: Interventional Radiology:

• e-Care Packets
• Professional Writing Services
• Website Design and Development

Virginia Heart

With 36 physicians and 10 locations around Northern Virginia, Virginia Heart offers a full range of comprehensive heart disease and cardiovascular services.

Virginia Heart makes extensive use of NorthPoint Domain's Secure Messaging tool where the Group has seen substantial savings in postage and staff time through the use of electronic forms, which have also enhanced patient satisfaction. Virginia Heart patients enjoy the convenience of completing forms such as Patient Registration and Patient History from home where they can more accurately document their history and medications and avoid filling out lengthy forms in the waiting room.

IQ360 technologies used by Virginia Heart:

• Health Library
• e-Care Patient Profile
• Secure Messaging
• Website Design and Development

Children's Urology of Virginia

Richmond,VA

A three-physician pediatric urology group in Richmond, VA, Children's Urology of Virginia specializes in treating urological disorders in children from cradle to college.

Children's Urology of Virginia uses its website to enhance referring and patient communications at several different stages in the care continuum. Using NorthPoint Domain's Secure Messaging tool, referring physicians can submit referral orders online, and patients can send requests for appointments and refills 24 hours a day through. New patients are sent welcome packages with the ability to develop a website account to allow for future online communications. Patients can complete their paperwork online before their visit. Patients with certain diagnosis are sent information about their disease, treatment options, and what to expect so that they can ask more informed questions during their consult with the physician.

IQ360 technologies used by Children’s Urology of Virginia:

• e-Care Patient Profile
• e-Care Packets
• Secure Messaging
• Website Design and Development
• Implementation Services

Desert Cardiology Center

Rancho Mirage, CA

With 13 practitioners, Desert Cardiology Center is the largest single specialty private practice cardiology group in the Coachella Valley. Established in 1974, Desert Cardiology Center provides a full spectrum of cardiovascular care including an onsite diagnostic testing facility.

An innovator in the use of electronic medical care, Desert Cardiology has leveraged its website to enhance patient communications and experience. Patients can request appointments online 24 hours a day, complete their paperwork online decreasing their wait time in the office, and request and receive medical records securely and immediately versus through snail mail processes all through NorthPoint Domain's Secure Messaging Tool. Schedulers send test preparation instructions to patients securely via the website before diagnostic appointments. Individual doctors use the web to engage patients and families by providing information prescriptions that include the patient's diagnosis and treatment plan. The information prescription is delivered via the website and is stored in the E-Care Patient Profile.

IQ360 technologies used by Desert Cardiology Center:

• e-Care Patient Profile
• e-Care Packets
• Secure Messaging
• Website Design and Development
• Implementation Services

THE HEART HOSPITAL Baylor Plano

Plano, TX

Created as a partnership between Baylor Regional Medical Center at Plano and 86 cardiovascular physicians and surgeons practicing in North Texas, THE HEART HOSPITAL Baylor Plano is the first and only freestanding, full-service hospital in the North Texas region dedicated to heart and vascular health care.

THE HEART HOSPITAL Baylor Plano website won the prestigious Gold award in the Hermes Creative Awards competition in the Website Overall category. The cardiovascular specialty hospital is using NorthPoint Domain's Secure Messaging tools to pre-register patients electronically and e-Newsletter tool to send targeted electronic newsletters to patients and consumers. NorthPoint Domain's Professional Writing Services collaborated with THE HEART HOSPITAL Baylor to develop a balanced marketing and clinical services message throughout its site.

IQ360 technologies used by THE HEART HOSPITAL Plano:

• e-Newsletters
• Health Library
• e-Care Patient Profile
• e-Care Packets
• Secure Messaging
• Strategy and Assessment
• Website Design and Development
• Implementation Services
• Writing Services

Lenox Hill Heart and Vascular Institute

New York, NY

The Lenox Hill Heart and Vascular Institute (LHHVI) is a 59-physician group that provides a continuum of progressive cardiovascular care through its distinguished team of cardiologists, interventional cardiologists, electrophysiologists, cardiothoracic and vascular surgeons, and interventional radiologists.

The Vascular Surgery Division at LHHVI sends a welcome e-Care Packet to every patient with Internet access. The e-Care Packet contains a reminder of the appointment date, time, and location, a list of what to bring, access to complete their paperwork online to decrease their time in the waiting room, and the ability to review patient information about their diagnosis and treatment options so they can ask more informed questions during their consult with the physician. Sending e-Care Packets in advance of the initial consult allows this organization to begin the patient care delivery process before the patient even arrives in the office. LHHVI used NorthPoint Domain's Professional Writing Services to write content for its site.

IQ360 technologies used by Lenox Hill Heart and Vascular Institute:

• e-Care Packets
• Health Library
• e-Care Patient Profile
• Professional Writing Services
• Secure Messaging
• Strategy and Assessment
• Website Design and Development

Stony Brook University Institute for Advanced Neurosciences

East Setauket, NY

Stony Brook University's Institute for Advanced Neurosciences is comprised of a multi-disciplinary team of clinical professionals who provide comprehensive medical and surgical care for a wide range of diseases and disorders of the brain, the spine, and the nervous system throughout the continuum of care.

Following the realignment of their specialty services into patient-centered disease centers that bring multiple specialties into each service line within the Institute, Stony Brook collaborated with NorthPoint Domain to develop an "electronic front door" to their new institute and its services. Our Professional Writing Services developed content for over 11 distinct disease centers, such as Autism, Multiple Sclerosis, Spine, and Neuro-Oncology.

IQ360 technologies used by Stony Brook University Institute for Advanced Neurosciences:

• Health Library
• Professional Writing Services
• Strategy and Assessment
• Website Design and Development

University at Buffalo Neurosurgery

Buffalo, NY

University at Buffalo Neurosurgery, Inc. (UBNS) is an 11-physician academic neurosurgical group committed to excellence in education, patient care, and research. UBNS groups each of its attending physicians into five specialized teams based on areas of expertise: neuroendovascular, movement disorders, pediatric neurosurgery, spine and skull base disorders, and/or minimally invasive endoscopy.

NPD's Client Services teams worked closely with UBNS to design its site as part of UNBS's efforts to position its institution as a leading neuroscience institute, ensuring that it would be found on the Internet and providing information and education for the patients and consumers. NorthPoint Domain's Professional Writing Services also worked closely with Dr. Hopkins to develop the NorthPoint Domain Neuroscience Health Library.

IQ360 technologies used by University at BuffaloNeurosurgery:

• Health Library
• e-Care Patient Profile
• Professional Writing Services
• Secure Messaging
• Website Design and Development