NorthPoint Domain

e-Care Packets

A “High-tech” and “High-touch” Approach To Patient Care

More than half of many organization's patients are using email and the Internet, yet some organizations continue to send information through snail mail, which takes longer and costs more. e-Packets allow organizations to send timely information to patients before they come in for their first appointment, at discharge, and/or follow-up after they leave. e-Packets can include both clinical content, interactive data collection forms, or printable forms or instructions.

e-Packets let you:

  • Deliver the right information to your patients so they can come prepared to their diagnostic exam and/or ask more informed questions during their consult
  • Collect important information so you can process patients sooner with better information
  • Send and collect information quickly for last minute appointments or admissions
  • Enhance patient informing and communication, an important hospital quality measure, to empower patients and families so they receive better care

Some of the features of our e-Packets include:

  • Ability to develop pre-made packages of information and online data collection forms
  • Ability to customize pre-made packages for individuals
  • Ability to include content from the NorthPoint Domain library, proprietary content from your organization, PDF files, URLs to other useful websites, and personal messages to the recipient if desired
  • Ability to customize and sort e-Packets by physician, department, service line, or practice
Contact us to learn about e-Care Packets.

Case Studies

Urological Physicians of San Diego captures diverse benefits from innovative approach to using its internet platform.
Learn More

Lowering Re-Admissions

Baylor Nursing team uses NorthPoint Domain to conduct a study comparing quality of life and and overall experience scores between PCI patients who receive the usual discharge education and those who participate in a 6-month post-discharge website education and follow-up phone call intervention. To learn more, contact sales@npdinc.com