NorthPoint Domain

IQ360 Professional Services

Expertise when you need it.

Beyond developing clinical solutions, patient portals, and websites, NorthPoint Domain offers a host of additional services designed with your needs in mind. Whether you have a NorthPoint Domain website and clinical solution or your own hosted website, our Professional Services can help take your site to the next level. Through our Professional Services offerings, you can have expert healthcare consultants review your site and suggest ways to make it more powerful, work with medical writers and editors to create content-rich websites with a clinical focus and marketing edge, and have a healthcare-focused engineering team develop custom tools for your physicians and patients.

NorthPoint Domain Professional Services takes a consultative approach to your needs. Our Professional Services teams closely collaborate with you, becoming an extension of your team, to help you develop and implement a stronger web strategy and presence to engage patients and your community. Our cross-functional teams of experts have served hundreds of clients for more than 10 years across all 50 states. Our service teams' strengths lie in our deep understanding of web technologies, clinical content, competitive service-line positioning, and cross-specialty dynamics. We know how to make our clients compete and win.

Developing and maintaining a website on your own is a herculean task. With NorthPoint Domain's Professional Services, we help take the burden off of you to continue enhancing your site.

NorthPoint Domain's Professional Services offer a wide range of services to assist you, including:

Strategy and Assessment

How do you establish a robust online presence? How does your online presence compare to your competitors? In what ways can you optimize your online presence and clinical solutions? Our Strategy and Assessment team conducts a detailed analysis of your area competitors' online presence. Taking the information, our team delivers recommendations so you can best position yourself through your online presence.

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Implementation Services

Integrating a new clinical solution or new online clinical tools into your organization takes time and effort. Our Implementation Services helps ease the burden by developing an implementation plan in tandem with your teams to help you better understand your products and assimilate them into your workflow. With NorthPoint Domain Implementation Services, integration can be smooth and effortless.

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Writing Services

Crafting the right message is the most important part of your website. Attracting and engaging consumers, patients, and referrers are key to your growth. It has been said that content is king, and NorthPoint Domain writing services steps up to the plate to provide you with a message that balances your marketing needs with your clinical offerings. The value and meaning of your website content is what hooks your readers and brings them in to learn more. From creating a site outline to onsite fact finding to delivering crisp content, our writing services team, comprised of seasoned medical writers and editors, partners with you to develop the right message.

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Technology Services

For clients already using NorthPoint Domain's web and clinical solutions products, our Technology Services can work with you to build any number of data-backed tools, such as customized, interactive physician finders or custom interactive patient tools. Our engineering and creative teams focus on healthcare technology and have worked with numerous clients to develop user-friendly, HIPAA compliant, complex tools to help engage patients or to improve organization efficiencies. Our team meets with you to develop a plan and customize a tool to your specifications.

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Client Services

In addition to its dedicated client care role, our Client Services Team is available to work with you for add-on features or custom projects. The Client Services Team can help you create, develop, and deliver e-newsletters; create and manage a password protected staff portal; create and manage Google Adwords Pay-per-Click services; or review your site for Search Engine Optimization.

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